Terms and Conditions

TrustAyur.com (“Trust Ayur”) is authored and published by White Oceans Internet Private Limited. The TrustAyur.com website and app (“Sites”) are services provided by Trust Ayur to bring together Indian traditional medical practitioners/hospitals/institutions etc. (“practitioners”) and provide a platform for healthcare seekers or patient (“Users”) to interact with each other. Your usage of the sites will be subject to your affirmation to these terms or service or legal agreement (“Agreement”). Please read the document carefully. If you do not agree to the terms of service, please discontinue the usage of the sites.

Trust Ayur provides services to both practitioners and users without a fee (“services”). These services include:

  • Practitioners- Creating profiles for practitioners which can be shared with the users.
  • Clinic- an establishment providing services related to Indian system of medicine
  • Users- Creating personal accounts to search for, interact and book an appointment with the practitioners

Trust Ayur may make changes to these terms as and when it deems necessary. Such a change will be informed to the user immediately.

Conditions of Site Use

Practitioners

  • You must only register to this site if you are a certified BAMS, BHMS (or other such qualifications as deemed necessary) Ayurvedic practitioner or naturopathy practitioner or a certified and qualified yoga practitioner/instructor/teacher.
  • All the information provided by you related to your education, degree, certification, membership of various organizations etc. should be authentic. If Trust Ayur finds any discrepancies with such information, it would have the right to take down/dismiss or suspend the account of the practitioner.
  • Trust Ayur has the right to monitor the content provided by the practitioners on ‘Health Feed’ and remove any hateful, racist, abusive or other such related content and comments immediately. Such actions may also result in the suspension/termination of practitioner accounts.
  • Trust Ayur shall not be held liable for any losses or damages to the practitioner related to the use of their services. In case of any such incidence, Trust Ayur will be held harmless.
  • It is the responsibility of the practitioners to ensure that the users get timely and satisfactory services from them.
  • It is the duty of the practitioner to ensure to provide timely response to user queries, appointment booking requests on Trust Ayur. Mismanagement can result in punitive actions or suspension of account.
  • In no case shall the content of the website be reproduced or copied elsewhere. All content on this website is subject to copyright and intellectual property laws.
  • By Signing Up at Trust Ayur you are giving us the consent and agreeing to the terms that Trust Ayur can reach out to you via telephone call, on whatsapp & facebook messenger, SMS and Email. These communications will be both transactional and promotional in nature.

Clinics

  • Only a clinic providing healthcare or allied services related to the Indian system of medicine with qualified doctors can register on the platform.
  • The clinic must employ only qualified and registered doctors with BAMS, BAHM or another relevant degree in their premises.
  • All information provided by the clinic, including the staff details, services, costs, packages and qualification of the staff should be accurate. If Trust Ayur finds any discrepancies with such information, it would have the right to take down/dismiss or suspend the account of the clinic.
  • Trust Ayur shall not be held liable for any losses or damages to the practitioner related to the use of their services. In case of any such incidence, Trust Ayur will be held harmless.
  • It is the responsibility of the practitioners to ensure that the users get timely and satisfactory services from them.
  • In no case shall the content of the website be reproduced or copied elsewhere. All content on this website is subject to copyright and intellectual property laws.
  • Clinics shall provide their correct address and costs to the users. In case of any discrepancies, Trust Ayur shall have the right to take down/dismiss or suspend the account of the clinic.
  • It is the duty of the practitioner to ensure to provide timely response to user queries, appointment booking requests on Trust Ayur. Mismanagement can result in punitive actions or suspension of account.
  • By Signing Up at Trust Ayur you are giving us the consent and agreeing to the terms that Trust Ayur can reach out to you via telephone call, on whatsapp & facebook messenger, SMS and Email. These communications will be both transactional and promotional in nature.

Users

  • You must only register as a user or use this site if you are 18 years or older.
  • Trust Ayur is only a platform for booking and searching for Indian traditional medicine/yoga/naturopathy practitioners. It does not represent or endorse any hospital/institution or practitioner.
  • Trust Ayur shall not be held liable for any losses or damages occurring because of the practitioners. In such a case, Trust Ayur will be held harmless.
  • Trust Ayur is not a substitute to medical advice. Users are suggested to consult their doctors before following any content.
  • If the user engages in hateful, racist, abusive or other such activities on the website or if Trust Ayur suspects any kind of fraudulent or illegal activity from the account, it has the right to suspend or terminate the account with immediate effect.
  • In no case shall the content of the website be reproduced or copied elsewhere. All content on this website is subject to copyright and intellectual property laws.
  • By Signing Up at Trust Ayur you are giving us the consent and agreeing to the terms that Trust Ayur can reach out to you via telephone call, on whatsapp & facebook messenger, SMS and Email. These communications will be both transactional and promotional in nature.
Liability and Grievances

In no case can Trust Ayur, its directors or employees be held liable for any kind of losses, damage, loss of users, negligence on part of healthcare providers/practitioners or other such activities. No representation claims, conditions or warranties are expressed or implied by Trust Ayur. We ensure that we provide the best services to our users. In case any grievances arise, please contact us at [email protected] Trust Ayur is subject to the jurisdiction of the Bengaluru courts.